EAP 101
Employee Solutions
Improving Lives & Increasing Productivity
At organizations across the country, there are workers on the job — but who aren’t really there. Midwest EAP Solutions offers a wide variety of integrated resources designed to keep your employees on the job — and help them be as productive as possible— while helping them confront life’s major challenges. We also help them manage a wide variety of work & life challenges to minimize distractions during work hours.
Supportive counseling and coaching are at the core of all the services we offer. We help employees deal with everything from marital and relationship issues to depression, stress, anxiety, anger and grief, as well as parenting challenges and concerns and more — whether they want to talk with us in person or by phone.
Recognizing that chemical dependency is one of the most serious problems facing many organizations, chemical dependency and addiction evaluation and referral are also among our core services — provided at no extra cost.
We ensure absolute confidentiality around all the services we provide — with the exception of performance referrals where both the manager and employee are aware upfront that confidentiality is limited.
Watson Wyatt’s Global Strategic Rewards Report found that stress was cited by 48% of employees as the reason for leaving their jobs.
Chemical Dependency/Addiction: Assessment and referral services for employees with problems related to alcohol or chemical use as well as addictive behaviors such as gambling, eating and shopping.
Crisis Management: Professional support in times of crisis — 24 hours a day.
Financial Concerns: Assessment and referral resources for employees facing financial problems.
Legal Services: Pre-paid legal services designed to eliminate questions and worry related to legal matters.
Nurseline: A 24/7 phone service that provides reliable medical information from registered nurses.
Personal Development: Resources for employees interested in personal growth and development.
Supportive Counseling: Face-to-face or by phone, we deliver the support your employees need whenever, wherever and however they prefer.
Work & Life Services: Resources to help employees manage potentially distracting details of daily and family life — such as adoption, child or elder care, education planning, pet care and a menu of personal convenience services.
Wellness Resources: Combines comprehensive web information with advocates, coaches and interactive online support to encourage better health and promote preventative care.
Solution Overview
How Our EAP Works
Your First Call For Help
In a study titled “What Prevents People from Seeking Mental Health Treatment?” two-thirds of the more than 2,500 adults surveyed said they lacked a basic understanding about the treatment process itself and lacked confidence about the outcome. And, 28% weren’t sure if it was appropriate to seek help.
At Midwest EAP, we work very hard to educate managers and employees about their EAP benefit and encourage them to call whenever they think they might need help — with any concern, no matter how large or small.
We know that making that call can be difficult — so we do everything we can to make sure that each caller is personally assisted and that by the time they hang up, we have connected them with the information and services they need.