EAP 101
Why Midwest EAP Solutions?
With more than 30 years of experience and hundreds of thousands of covered lives, we’re large enough to provide proactive and professional resources with broad geographic coverage for your organization. At the core, we’re still a tight-knit group of professionals with a shared vision and commitment to personalized service.
While almost every EAP provider “advertises” face-to-face counseling, many make it time consuming, if not impossible, to schedule an appointment. At Midwest EAP Solutions, almost 70% of the counseling we provide is face to face — a rate of utilization unmatched in the industry, which demonstrates our commitment to personal service.
In follow-up surveys with participants who’ve used our services, Midwest EAP Solutions averages 98% satisfaction.
Preventative & Proactive:
Improving Productivity & Reducing Healthcare Costs
Our goal is to help your organization and employees recognize and resolve problems before they become unmanageable and cause lost productivity through absenteeism (not at work) and presenteeism (at work, but not really “there” or being productive).
With early intervention, we not only can improve productivity on the job, we can also improve clinical outcomes. We have helped countless organizations reduce total healthcare, disability and workers compensation claims — by intervening before individual claim costs skyrocketed.
A Kaiser Permanente study showed that psychological intervention for patients with certain physical disorders led to 77.9% shorter hospital stays — and a 47.1% decrease in physician office visits.
We look at the whole person, not just the presenting problem, and ask the right questions to make sure the real need isn’t medical before proceeding. We also look at the person’s whole life — providing a wide range of supportive Work & Life services designed to minimize distraction during work hours.
Behavioral Experts
For the Workplace
When you engage our senior EAP consultants at the supervisory and organizational level, our understanding of human and organizational behavior can not only help you deal more effectively with performance issues, but also help increase individual, workgroup and organizational effectiveness.
We offer onsite training and workshops for employees and managers on a wide range of topics from managing time and stress to dealing with conflict and more. We also offer one-on-one consultation and coaching for managers — in addition to EAP Supervisory Training which educates managers about the EAP services available and maximizes the return on your EAP investment.
In a recent study, companies with the most effective Health & Productivity programs achieved 20% more revenue, 16.1% higher market value — and delivered 57% higher shareholder returns.
A Global Solution ...
With Midwestern Roots
Our national network of over 30,000 master’s- and doctorate-level counselors can provide comprehensive services to you, your employees — and their family members. We let your employees define who is family to them without restrictions that would interfere with getting needed help. We also let them decide when and how they’d prefer to meet, whether it’s face to face, by phone or by taking advantage of our extensive web resources. Our goal is to quickly resolve any issues that might distract your employees from their work.